Frequently Asked Questions
Everything you need to know about Meroda Cosmetics
What is the status of my order?
Once your order is shipped, you will receive an email confirmation with a tracking number. You can use this number on our website to follow your package's journey.
Are Meroda products cruelty-free and vegan?
Yes, we are proud to be 100% cruelty-free. We do not test on animals, and all our formulations are vegan-friendly, containing no animal-derived ingredients.
How do I choose the correct foundation shade?
We offer a digital shade-matching tool on each product page. If you are still unsure, you can contact our beauty experts with a photo in natural light for a personalized recommendation.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you have any issues with your order, please contact our support team to initiate a return or exchange.
Do you ship internationally?
Yes, Meroda Cosmetics ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible installment payments.